FAQ’s

Can I bring my gear to you in person?

Absolutely! We are situated inside Cameraworld in Bellville. Click here for a map to our store and our opening hours. You can pop in any time and we will evaluate your gear within minutes, and make a cash payout (where possible) or do an EFT payment in your presence.

How does the online collection process work?

1. Send us some detailed photos of your used photographic gear by Whatsapp (0762 41 0762), or click here to upload your photos. We will get back to you as soon as possible with the best price for your goods.

2. If you accept our offer, you can simply complete this form, and we will arrange with The Courier Guy to have your item(s) collected. You will be able to track your parcel all the way to us, and all inbound parcels are insured against damage and theft.

3. On arrival we will inspect and test your gear, and process an electronic payment within 24 hours of receiving your goods.

How long does it take from collection to payout?

If you request a collection before +- 1pm between Monday – Friday, you can expect the Courier Guy to collect from you the same day still, or else the next business day. We will arrange the collection straight away, but the collection can be affected by various factors outside of our control, and exact collection times might vary.

It normally takes +- 1-3 days to receive your parcel depending on your location. On arrival we will inspect and test your gear, and process an electronic payment within 24 hours of receiving your goods.

Is it safe to hand over my goods to a courier?

We make use of The Courier Guy, one of the most reputable courier companies in South Africa. The Courier Guy driver will leave you with a waybill that has a tracking number on it. We will also subscribe you to email updates in order for you to track the parcel all the way to us, and you will thus be automatically informed each time your parcel is scanned, and when it has arrived safely on our side. All inbound parcels are insured against damage and theft.

What happens if a problem is found with my gear during inspection?

Should any major problems or discrepancies arise during our standard checks and tests, we will immediately inform you, and make you a new offer for the goods as is. Should you not be happy with the outcome, we will gladly return your gear at our cost.

What items do you buy in?

Any Photographic gear, new or old, used or unused, unwanted gifts and anything that you want to get rid of. See the list below of some of the items we buy in. We do not buy in vintage, or old 8mm film & 35mm film cameras and lens.

Canon / Nikon / Fujifilm / Sony / Pentax / Godox / Sigma / Tamron / Manfrotto / Tokina / Shanny etc.

Camera Lenses, Tripods, Camera Bags, Studio Lights, Speedlight Flashes, DSLR cameras, Mirrorless cameras, Bridge Cameras, Instax cameras, Teleconverters, Filters, Light Stands, Wireless Triggers, Batteries, Chargers, Memory Cards, Microphones, LED Lights, Gimbals etc.

CANON EOS 300D 400D 450D 500D 550D 600D 650D 700D 750D 800D 100D 200D 250D 1000D 1100D 1200D 1300D 2000D 3000D 77D 10D 20D 30D 40D 50D 60D 70D 80D 90D 7D 7D MKII 5D MK1 5D MKII 5D MKIII 5D MKIV 5DS 5DS R 6D 6D MKII 1D 1DS 1D MKII 1DS MK II 1D MK III ID MK IV ID X ID X MKII 1DX MKIII EOS-M M5 M6 M10 M6 MK II M100 M50 EOS-R RP REBEL & KISS MODELS Powershot SX60 HS SX 70 HS Ixus 580EX NIKON D40 D3000 D3100 D3200 D3300 D3400 D3500 D50 D40X D60 D5000 D5100 D5200 D5300 D5500 D5600 D70 D70S D80 D90 D7000 D7100 D7200 D7500 D100 D200 D300 D300S D500 D600 D610 Df D700 D750 D800 D810 D850 D3 D3S D3X D4S D5 Coolpix P900 P950 P1000 FUJIFILM XE-1 XE-2 XE-3 X-M1 X-A5 X-A7 GFX X-T1 X-T2 XT-3 XT-10 XT-20 XT-30 X-H1 X-PRO1 X-PRO2 X-PRO3 X100S X100T X100F X100V Finepix  Panasonic, Olympus, Leica, Binoculars, Spotting Scopes Used Camera Gear